Fleet Dispatch, Visibility, & Reporting
Fleet dispatch involves more than simply assigning drivers to routes. Vehicle restrictions, driver skill sets, and customer requirements are just some of the factors that need to be taken into account when solving the dispatch puzzle. Appian FinalMile’s dispatching software gives companies the ability to easily and effectively manage the dispatch process, and provides the flexibility to make last-minute route changes and send route updates to drivers in real-time.
Stay Connected to your Fleet
Our software integrates with your existing mobile solution (smartphones, tablets, or telematics devices) to provide you with real-time route visibility. View live planned vs. actual route details, monitor real-time traffic and weather, and spot delivery window violations. Automatically send customers delivery ETA updates via text or email, or customers can obtain delivery updates at any time. TMW’s Appian FinalMile software provides you with delivery visibility that will allow you to take a proactive customer service approach, reducing customer service calls and increasing customer satisfaction.
Reporting and Analytics
Appian FinalMile’s powerful reporting tools give you the information you need to make strategic decisions based on performance measurements. Choose between a variety of pre-built reports, or create custom reporting with drag-and-drop functionality tailored to your operations. Robust reporting provides companies with planned vs. actual comparisons, driver performance data, route profitability detail, and more that allows them to fine-tune delivery operations, enhance driver training, and improve fleet productivity.