TMT ServiceCenter Software for the Medium and Heavy-Duty Repair Business
Your business revolves around heavy-duty vehicle service and repair. TMT ServiceCenter from TMW Systems lets you replace in-house R&M services for many fleets and compete more effectively with dealer shops. With TMT ServiceCenter, you offer a range of new services attractive to fleets and lucrative for you, while managing your business more profitably.
Increase mechanic productivity | Reduce administrative expense | Shorten your order-to-cash cycle | Automate warranty claim opportunities | Optimize parts inventory | Key business performance metrics
Improved Customer Service:
Give your customers access to their information over the Internet-when they want it and when they need it. Electronically invoice cus-tomers, provide preventive maintenance notice and tracking, offer discounts, specials and promotions, let clients make their own service reservations, access repair history, review and approve estimates online, and much more with CIS, our Customer Information Service.
New Revenue Opportunities:
Sell your new service capabilities as outsourced fleet management, and offer your customers regulatory compliance tracking, parts and vehicle warranty recovery and lifetime vehicle maintenance tracking. Expand your traditional full service repairs, preventive maintenance, emergency road services and vehicle inspections with high-profit fleet services.
Increased Shop Efficiencies:
Automatically track mechanic productivity, schedule shop operations to match capacity with demand and manage parts inventory tightly with included purchasing controls. Generate accurate customer invoices automatically, based on your technician's electronic input of parts, labor and services activities.