TMT ServiceCenter Software Features and Modules
Increase mechanic productivity | Reduce administrative expense | Shorten your order-to-cash cycle | Automate warranty claim opportunities | Optimize parts inventory | Key business performance metrics
Customer Information System (CIS) Web Portal:
PM notice tracking
Online service reservations
Repair history
Online estimates and approval
Warranty tracking
Online repair status
Online billing
Promotional and marketing campaigns
Sales Transaction and Cash Drawer Support
Parts & Inventory Management:
Parts catalog
Tire inventory management
Purchase order system
Inventory analysis/parts utilization
Barcode parts tracking
Supplier order history
Tire inventory management
Purchase order system
Inventory analysis/parts utilization
Barcode parts tracking
Supplier order history
Shop Planner:
Manage and track a shop's workload while accommodating walk-ups
Coordinate and track schedules across multiple shops
Electronically assign ROs to mechanic
Coordinate and track schedules across multiple shops
Electronically assign ROs to mechanic
Mechanic Workstation:
Online time clock: tracks direct, indirect, lunch and idle time
Track parts use and services charges during repairs
Run PM-due queries
Track parts use and services charges during repairs
Run PM-due queries
Warranty Management:
OEM-, Extended- and After-Market parts warranty tracking
Failed parts analysis
Failed parts analysis
Management Reporting:
Standard and custom financial and operational reports, customizable with third-party tools like Crystal Reports and Business Objects
Automatic exception alerts when you add ResultsNow and The Dawg
Web-based reporting, KPI tracking and management dashboards
Customer-oriented reports designed to reinforce the value you provide to your clients
Automatic exception alerts when you add ResultsNow and The Dawg
Web-based reporting, KPI tracking and management dashboards
Customer-oriented reports designed to reinforce the value you provide to your clients
Accounting System Integration:
QuickBooks, Microsoft Dynamics GP, MAS500, Peachtree, Platinum and more