... to make a profit, or maybe, to turn a captive maintenance operation with excess capacity from a cost-center in to a revenue generator.
One-off, drive-in business comes along regularly, but to compete with the dealerships for lucrative, longer-term fleet service contracts, you need the tools that fleets depend on when they manage their own equipment repairs.
Here's what TMW software brings to your retail service operations for improved profitability, new business development and better management control:
On-line customer collaboration?
TMT Fleet Maintenance - Customer Information System
Key performance indicator dashboards and proactive alerts?
-ResultsNow and The Dawg
Maintenance process control?
-TMT Fleet Maintenance - Mechanic Workstation and Shop Planner
Customer specific cost allocation, pricing, and electronic invoicing?
-TMT Fleet Maintenance - Invoicing, Order Transfer Program and
Accounting System Integration
Proactive customer notifications and campaigns?
-TMT Fleet Maintenance - Customer Information Systems
Improve parts availability while reducing parts inventory costs?
-TMT Fleet Maintenance - Parts and Inventory Management