Implementation Consultant
Location: United States Preferred Geographies: Dallas, TX, Denver, CO, Kansas City, MO, Indianapolis, IN, Detroit, MI, Chicago, IL, Cleveland, OH, Raleigh, NC
Department: Professional Services
For 26 years, TMW Systems has dedicated itself to the development of enterprise application software for the transportation services industry. Today our Enterprise Software products - TMWSuite, TruckMate, TL2000 and Innovative IES, as well as our TMW Fleet Maintenance and TMW Optimization products manage operations and assets in over 1800 transportation, waste management, private fleet, and construction operations. TMW Systems, Inc.'s primary asset is its Associates, who are an elite group of professionals with exceptional capability, creativity and ingenuity. They have a strong dedication to their own and TMW System Inc.'s success.
Position Purpose
The ideal candidate will have 3 to 5 years of experience implementing enterprise application software with external clients and strong project management skills. This role is responsible to analyze customer’s as-is fleet maintenance operations, identify opportunities to improve processes, develop improved processes and implement fleet maintenance software. Additional responsibilities include customer training, problem identification, issue mediation and deliver a course of action while implementing software to our clients.
Minimum Requirements
· At least 3 years of experience implementing and/or supporting software with external clients
· BA/BS or equivalent experience
· Knowledge of Microsoft Office applications
· Ability to travel overnight 4 to 5 days per week
· Ability to work independently
· Strong ability to translate business issues into systems and operational solutions
· Time management skills to handle multiple task assignments and prioritize work appropriately
· Strong leadership and prioritization skills; ability to build consensus and drive decision making; proven ability to work cross-functionally to accomplish objectives
· Demonstrable ability to learn quickly, and to remain current with rapidly developing software in an ever-changing industry
· Strong follow-through, with a willingness to take on whatever tasks are needed to complete the job. Ability to own and manage projects from end to end
· Excellent verbal and written communication skills demonstrating the ability to work with customers inside or outside of the company
Preferences
· Knowledge of Enterprise wide software in a transportation industry a huge plus
· Project Management experience
· Knowledge of Microsoft SQL
Travel Required: 80 – 100%
TMW Systems is an equal opportunity employer M/F/D/V and does not discriminate on the basis of any legally protected status or characteristic.
TMW Systems Inc. is not accepting unsolicited assistance from search firms for this employment opportunity. Please, no phone calls or emails. All resumes submitted by search firms to any employee of TMW via email, the Internet or in any method without a valid written search agreement will be deemed the sole property of TMW. No fee will be paid in the event the candidate is hired by TMW as a result of the referral or through other means.
