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IBM i Documentation Specialist / QA Analyst

About Us

IBM i Documentation Specialist / QA Analyst

Location: Durham, NC
Department: Development/QA

For 26 years, TMW Systems has dedicated itself to the development of enterprise application software for the transportation services industry. Today our Enterprise Software products - TMWSuite, TruckMate, TL2000 and Innovative IES, as well as our TMW Fleet Maintenance and TMW Optimization products manage operations and assets in over 1800 transportation, waste management, private fleet, and construction operations. TMW Systems, Inc.'s primary asset is its Associates, who are an elite group of professionals with exceptional capability, creativity and ingenuity. They have a strong dedication to their own and TMW System Inc.'s success.

Position Purpose

The Documentation Specialist / Quality Assurance Analyst has two primary roles to fill. The documentation responsibilities include maintaining existing documents and creating new documents as needed. The Quality Assurance role evaluates and tests new or modified software programs and software development procedures used to verify that programs function according to user requirements and conform to established guidelines.

Position Accountabilities

Documentation Specialist

  •  Responsible for product documentation
  •  Maintaining and organizing documentation system
  •  Maintaining existing documents
  •  Creating new documents as needed
  •  Making sure the documents meet company standards, and design specifications
  •  Responsible for the quality of delivered documents
  •  Responsible for the timely delivery of documents

Quality Assurance

  •  Performing testing tasks on in-house software products
  •  Maintaining his/her own test environment
  •  Writing and maintaining test scripts
  •  Making sure the products meet company standards, design specifications, and are within total quality management limits
  •  Assist development and technical support staff with software installation problems and client reported issues
  •  Responsible for the quality of delivered products
  • Responsible for the timely delivery of product (applies to all members of the team)

Minimum Requirements

  • Minimum 2 years of actual hands on, documentation experience
  • Strong working knowledge with Microsoft Windows, Word, Power Point, Excel, and Adobe Acrobat.
  • Required to write, edit, format, and maintain the development of documents for internal and external distribution, procedures, recommended practices, and training materials
  • Maintain an electronic system used to store and distribute documents
  • Minimum 2 years of actual hands on, manual testing experience in a quality assurance role or similar experience
  • Knowledge of IBM i database utilities, and basic queries
  • General knowledge of how relational databases work
  • Maintain his/her own test environment with regards to both setup and data maintenance
  • Understand and manage multiple sets of source in various test environments
  • Knowledge of transportation industry preferred
  • Quality industry certifications a plus
  • Have an eye for detail
  • Be a self-starter with the ability to multi-task
  • Work independently as well as with a team
  • Must be able to work comfortably in a very fast paced work environment

Physical Requirements

  • Frequent and close visual work at desk or computer
  • Frequent sitting and working at desk
  • Frequent verbal and written communication with team and other business associates by telephone, correspondence, or in person
  • Consistent lifting of displays, folders, files, binders and other objects weighing up to 20 lbs.
  • Frequent opening and closing of heavy file drawers
  • Frequent walking and standing
  • Occasional driving of automobiles

Travel required: 5%

TMW Systems is an equal opportunity employer M/F/D/V and does not discriminate on the basis of any legally protected status or characteristic.

TMW Systems Inc. is not accepting unsolicited assistance from search firms for this employment opportunity. Please, no phone calls or emails. All resumes submitted by search firms to any employee of TMW via email, the Internet or in any method without a valid written search agreement will be deemed the sole property of TMW. No fee will be paid in the event the candidate is hired by TMW as a result of the referral or through other means.

To apply, click here.