Implementation and Training Consultant
Location: Langley, BC
Department: Professional Services
For 26 years, TMW Systems has dedicated itself to the development of enterprise application software for the transportation services industry. Today our Enterprise Software products - TMWSuite, TruckMate, TL2000 and Innovative IES, as well as our TMW Fleet Maintenance and TMW Optimization products manage operations and assets in over 1800 transportation, waste management, private fleet, and construction operations. TMW Systems, Inc.'s primary asset is its Associates, who are an elite group of professionals with exceptional capability, creativity and ingenuity. They have a strong dedication to their own and TMW System Inc.'s success.
Position Purpose
The ideal candidate will have 3 to 5 years of experience implementing software with external clients, traveling 4 to 5 days per week and working independently. This role is responsible to identify problems, mediate issues, develop solutions and deliver a course of action while implementing software to our clients.
Minimum Requirements
- At least 3 years of experience implementing and/or supporting software with external clients
- BA/BS or equivalent experience
- Knowledge of Microsoft Office applications
- Ability to travel overnight 4 to 5 days per week
- Ability to work independently
- Strong ability to translate business issues into systems and operational solutions
- Time management skills to handle multiple task assignments and prioritize work appropriately
- Strong leadership and prioritization skills; ability to build consensus and drive decision making; proven ability to work cross-functionally to accomplish objectives
- Demonstrable ability to learn quickly, and to remain current with rapidly developing software in an ever-changing industry
- Strong follow-through, with a willingness to take on whatever tasks are needed to complete the job. Ability to own and manage projects from end to end.
- Excellent verbal and written communication skills demonstrating the ability to work with customers inside or outside of the company
Preferences
- Knowledge of the transportation industry a huge plus
- Project Management Experience
- Knowledge of Microsoft SQL
Physical Requirements
- Ability to travel via car and airplane consistently
- Close visual work at desk or computer
- Sitting and working at desk
- Excellent frequent verbal and written communication with team and other business associates by telephone, correspondence, or in person and in the form of presentations
- Frequent lifting of folders, files, binders and other objects weighing up to 20 lbs.
- Frequent opening and closing of heavy file drawers
- Bending and stooping to pick up boxes and equipment weighing up to 50 lbs.
- Frequent walking and standing
Travel required: 80% to 100%
To apply, click here.
