IT Solutions Engineer
Location: Durham, NC For 25 years, TMW Systems has dedicated itself to, and invested heavily in, the development of software for the transportation industry. Today our logistics and dispatch software products - TMWSuite, TruckMate, TL2000, TMT Fleet Maintenance and Fleet Optimization products manage a multitude of functions for thousands of transportation, waste management, private fleets, and construction operations. With over 1600 customers currently benefiting from our solutions, we remain as committed as ever to providing the value and the service that has enabled TMW Systems to succeed. TMW Systems, Inc.'s primary asset is its Associates, who are an elite group of professionals with exceptional capability, creativity and ingenuity. They have a strong dedication to their own and TMW System Inc.'s success. Ready to work with a growing software development company? Here’s your chance to become part of the nation’s leading transportation software developer and implementer. The TMW Managed Services operations group of TMW Systems, Inc. is looking for a dependable, client focused IT Solutions Engineer. As a vital member of the TMW Managed Services team, the ideal candidate will provide IT infrastructure support for TMW’s SaaS offerings, across all operating units and products. This role will also perform customer maintenance of the TMW applications, level two IT support for clients managed systems, and level two support of customers in a multi-tenant IT environment. Minimum Requirements · 3+ years managing SaaS/Hosted and internal IT environments · 5+ years SaaS/Hosted and/or IT experience · BS degree or equivalent experience · Demonstrated knowledge of Windows platforms (focus in Windows 2008) · Demonstrated experience of Windows Active Directory · Demonstrated experience with VMWare platforms · Demonstrated experience with Citrix/Terminal Services and remote printing policies · Demonstrated experience with Microsoft SQL 2005/2008 products · Demonstrated experience delivering customer focused and results based solutions with the ability to close out projects completely · Demonstrated experience being adaptable and willing to work on varying assignments · Demonstrated problem solving skills · Must be self-motivated and possess excellent communication skills · Desire and ability to work as a team member is essential · Travel % Physical Requirements · Constant and close visual work at desk or computer · Constant sitting and working at desk · Frequent verbal and written communication with team and other business associates by telephone, correspondence, or in person · Frequent lifting of folders, files, binders and other objects weighing up to 20 lbs. · Frequent opening and closing of heavy file drawers · Occasional bending and stooping to pick up boxes and equipment weighing up to 50 lbs. · Frequent walking and standing · Occasional driving of automobiles
TMW Systems is an equal opportunity employer M/F/D/V and does not discriminate on the basis of any legally protected status or characteristic.
TMW Systems Inc. is not accepting unsolicited assistance from search firms for this employment opportunity. Please, no phone calls or emails. All resumes submitted by search firms to any employee of TMW via email, the Internet or in any method without a valid written search agreement will be deemed the sole property of TMW. No fee will be paid in the event the candidate is hired by TMW as a result of the referral or through other means.
Department: TMW Managed Services/Support
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