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Customer - "Wake County"

Rumpke Recovers ...

...Over $1.5 Million in Warranty Claims

Wake County Customer Story


 


"We are asked all types of questions from customers and upper level management and it's very easy to quickly pull the data out and get it right to them."

                                                     --Tom Kuryla, Fleet Director
                                                                   Wake County, NC

Wake County, NC

Challenge
Solution
Results
  • Improve warranty claims recovery
  • Improve management of parts inventory for fleet of 1400 trucks
  • Implemented TMT Fleet Maintenance Software
  • Parts & Inventory Management features deployed with bar-coding to parts rooms
  • Warranty claims recovery increased from $100,000 to over $1.5 Million annually
  • $3.5 Million in parts inventory now  tracked with 98.2% accuracy to parts-on-hand  
 
 
 
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