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TMW Systems
 
   
 

DistTech Doubles Business...

...Not Staff

Customer Story Template

Your Operations
 

Manages 700 Trucks and 25 Terminals
Bulk Chemical Carrier

Migrated From: In-house Unix platform
Customer Since: 1998

DistTech
Challenge
Solution
Results
  • Improve dispatcher productivity
  • Establish standard business processes and measurement across all terminals
  • Reduce overhead
  • Implemented TMWSuite and ResultsNow
  • Dispatcher to tractor ratio from 30:1 to 75:1
  • Standardized processes across terminals
  • Centralized & automated back office functions. reduced staff from 25 to 4
  • Doubled business since adopting TMW, less than 20% increase in total staff