TM4Web - the Web Portal for TruckMate
The TM4Web application is an on-line portal that extends your TruckMate operations software to the Internet for closer communications with your customers. Offer your valued clients enhanced self-service options that enable them to track current shipments online, view supporting delivery documents for completed shipments, request a freight pick-up or even a rate quote, 24/7.
TM4Web is linked with your TruckMate database to provide secure access to specific documentation and freight order status information per customer, 24-hours a day, 365 days a year, without involving customer service, dispatch personnel or other staff. Track and trace functionality is built-in, giving you an important service differentiator over much of your competition.
The extensive user profile settings for security, the menu customization, and the capability to increase TM4Web functionality and connectivity rapidly have enabled many TruckMate customers to expand their markets, win new business and reduce staff overhead while still expanding customer service.
Keep your operations data secure, but open customer-specific order information to your shippers as widely or as selectively as you want--around the clock--and let your customers help themselves to load status info any time they need it. TM4Web installations can be presented in multiple languages, can be customized with your company logos and branding and can be linked with your main company website to present a consistent Internet image for your firm to customers and potential customers.
