IDSC Netwise and ExpertFuel Customer Comments
"Why do we use Expert Fuel?
$1,200 savings per truck, per year!"
- Dale Lavin, Fuel Manager, West Side Unlimited
Alabama Motor Express
"We are excited about working with Integrated Decision Support Corporation’s tools. We look forward to a long and mutually rewarding association," said Mr. Calvin Turner, Vice President Alabama Motor Express.
"Integrated has shown us that their ability to tightly integrate to our current dispatch system allows us to utilize decision support tools that will provide us with the needed capabilities to manage and measure yield, margin, and utilization to improve our competitive position," said John Pope President of Cargo Transporters.
"We plan to take advantage of the power of Netwise to help find the customer lanes that are profitable and working well as well as the customer lanes that need improvement," said Greg Grubbs, President of C&C Trucking. "Expert Fuel and OOR/ETA Alert will help us to minimize fuel costs and track our entire fleet minute-by-minute."
Central Refrigerated Service Inc.
"I would like to take a moment and let you know how much I have appreciated working with the Expert Fuel program. It has saved me so much time and effort compiling my network fuel stops and optimizing my equipment to save money on fuel purchases. When I started this job 7 months ago my trucks were only 17% compliant using the optimizer. Today we are at 74% compliant using the Expert Fuel system. The money we save on fuel well exceeds the money that we paid for the program. I am very happy with the product. But, most of all, the customer service that I receive is fantastic. If I have any problems with routing, programming — anything at all — they address it immediately and usually solve my problem within minutes. They are very pleasant to work with,” said Carrie Burbidge, Fuel and Tax Director for Central Refrigerated.
"We selected Integrated's Expert Fuel as the best optimization tool for our company because their routes were consistently accurate," said Mr. Sam Harlin, MIS Director for Covenant Transport, Inc. "We are pleased with the OOR/ETA product which alerts our fleet management when out-of-route conditions arise and allows them the opportunity to notify the driver to correct the situation quickly."
Dart Transit Company
"We are excited to have the power of Netwise to help find the customer lanes that are profitable and working well as well as the customer lanes that need improvement. Yield management is especially useful during times of business upturns," said Dave Oren, Executive Vice President for Dart Transit.
Dick Lavy Trucking Inc.
"We expect Expert Fuel and Out-of-Route/ETA Alert to help us significantly lower our costs in fuel and out-of-route miles," said Dick Lavy, President of Dick Lavy Trucking, Inc. "Our investment in mobile communication and dispatch technology will be further leveraged with optimization tools allowing our drivers and management team to offer continued improved efficiency, service and security to our customers."
"Expert Fuel's use of real-time fuel price information matched with our fuel supplier partners will take advantage of where to buy the lowest cost fuel on each dispatch," said John Ourth, Regional Transportation Manager for Dot Transportation Inc. "I really like how Expert Fuel integrates into the TMW Power Suite dispatch system. This integration makes it possible for Dot Transportation to take advantage of fuel management tools that come with Expert Fuel.
Empire Express Inc.
"We determined the Integrated’s program was not only the best optimization tool for our company but it will also continuously help our sales staff, customer service and planners make more profitable decisions," said Mr. Tim Gatlin, President and CEO for Empire Express, Inc.
"We determined that the OOR/ETA Alert tool was the best optimization tool for our company because Integrated is continually improving the tools they develop," said Mr. Tim Gatlin, President and CEO for Empire Express, Inc. "We are also especially excited about the positive impact OOR/ETA Alert has had on service to our customers. The tool allows us to take full advantage of the ubiquitous monitoring of our fleet. Notification of potential late arrivals allows us to be pro-active and prevent service failures and to offer our customers the service and security they demand."
"Since using Netwise we have seen a steady improvement in our operations. Our freight yield—a measure of revenue, cost, equipment efficiency and load balance—increased to 114 in 2003 from 89 in 2001 and average miles per truck rose to 2,575 from 2,382. Net revenue is up 4 cents a mile and loaded revenue added 3.5 cents a mile over the same period. Miles and revenue are important benchmarks because when you run 18 million miles a year, a few cents makes a big difference."
—Tim Gatlin, President of Empire Express
IDSC customer since 2001
Epes Carriers Inc.
"Expert Fuel's use of current fuel price information matched with our fuel supplier partners will take advantage of where to buy the lowest cost fuel on each dispatch," said Bill Fobert, President of Epes Carriers Inc. "We believe that Expert Fuel will deliver real fuel cost savings and help keep us competitive in the marketplace.”
Ezzell Trucking Inc.
"We plan for Expert Fuel and Out of Route/ETA Alert to help us significantly lower our fueling costs and to improve fuel management while providing added service and security that we can pass on to our customers," said Grover Ezzell, President of Ezzell Trucking, Inc. "Our trucks are equipped with Qualcomm satellite tracking devices which allows our dispatchers immediate access concerning our customers' shipments. Because the fuel solution is sent via Qualcomm directly to the truck, the process is simple and seamless for our drivers and management team."
Floyd & Beasley Transfer Co.
"We determined the Integrated’s program was not only the best optimization tool for our company because Integrated is continuously improving the tools they develop—we are assured of continuous improvement," said Mr. Mark Payne, Vice President and CFO for Floyd and Beasley Transfer Company. "We are especially excited about OOR/ETA Alert. We believe that with the notification of potential late arrivals we can pro-actively prevent service failures and improve security with this tool."
"We are very pleased about our new affiliation with Integrated. Their suite of software products will provide us with invaluable information on our existing and potential operations, allowing us to enhance the value of our services to our customers. Netwise will allow us to gain a fresh insight into our operation and provide the critical information needed to continually improve upon our business model. After carefully evaluating many decision support technologies available, we chose Integrated for the breadth of information their tools provide, as well as its ease of use," said Brent Jordan, Executive Vice President of Marketing, Sales and Operations.
Grand Island Express
"Expert Fuel's use of current fuel price information will allow Grand Island Express to take advantage of the lowest possible fuel costs," said Tom Pirnie, President of Grand Island Express Inc.
Gulf Coast Transport Inc.
"Expert Fuel's use of current fuel price information and tight integration to our dispatch system will allow Gulf Coast Transport Inc. to take advantage of the lowest possible fuel costs," said Mike McMahon, Executive Vice President and General Manager for Gulf Coast Transport Inc.
"Employing optimization and decision support technology and best practices allows us to gain operational efficiencies thus adding value and reducing bottom line cost for Gulf Coast Transport and its shippers. By utilizing the IDSC software application we provide a cohesive business and operational strategy through our employees coupled with systems technology," said Cole McKellar, VP of Business Strategy and Development for Gulf Coast Transport.
H.F. Campbell & Son
"Expert Fuel's use of current fuel price information matched with our fuel supplier partners will take the guesswork out of where to buy the lowest cost fuel on each dispatch," said Mark Campbell, Director of Management Information Services for H.F. Campbell & Son.
"It was with much deliberation that we made this decision to utilize Expert Fuel. We wanted to find the right company and product that would compliment and integrate with our current dispatch technology, including our mobile communications. I am excited and anxious to get the system up and running. We'll probably wish that we had implemented Expert Fuel much sooner," said Greg Schreiber, IT Specialist.
"Since implementing Expert Fuel over a year ago, all of my expectations for this product have been fulfilled! The program has been well received by our drivers and has added dollars to our bottom-line. The customer support department is to be commended as well for their quick response to our questions during implementation and operation," said Greg Schreiber, IT Specialist.
High Country Transportation Inc.
"Minimizing costs is a key to profitability," said Kirk Crowley, of High Country Transportation, Inc. "We are using the Expert Fuel technology to lower our fuel cost per gallon, reduce out-of-route miles and provide an efficient fuel plan for our drivers. Expert Fuel also enhances buying leverage for negotiating higher discounts."
Hill Brothers Inc.
"We are excited to find a fuel solution with a company that shares our intense dedication to quality and excellence. We have a defined network of fuel providers and believe by adding an automated fuel optimization to the network, it will provide additional savings," said Pete Hill, Vice-President, Hill Brothers Inc.
"Expert Fuel has proven to be an effective tool for our company, helping us to lower our fuel cost, the second largest expense item in our budget. Our fueling decisions are now based on up to date information and parameters that are important to us and our drivers. In the event that we experience any problems, we can always count on the responsive Integrated staff to solve them quickly," said Sharon Petersen, Senior IT Analyst for Interstate Distributors.
May Trucking Company
"We are excited about working with Integrated Decision Support Corporation's tools. I like Netwise because it allows us to carefully examine the profitability of our network. We also expect Netwise to allow us to be more productive by utilizing the bid response functionality. We look forward to utilizing Netwise to identify where our energies should be directed to have positive impacts on utilization and profitability," said Mr. David Daniels, President of May Trucking Company.
"We anticipate Expert Fuel and OOR/ETA Alert will help us continue to lower our cost of fuel as well as raise the visibility of our fleet," said Dwayne Hood, VP/GM of McGriff Transportation, Inc. "We are continually looking for opportunities to improve productivity and lower costs. This investment will accomplish both while assisting our team in providing an even higher level of service to McGriff customers."
Merit Transportation Company
"Expert Fuel's use of real-time fuel price information matched with our fuel supplier partners will ensure we take advantage of where to buy the lowest cost fuel on each dispatch," said Bill Harris, Vice President of Merit Transportation Company LLC.
"The use of Expert Fuel has brought our operation to a new level. It provides a guide to disciplined purchasing and routing. Watch it enhance your buying leverage as well," said Bill Harris, Vice President of Merit Transportation Company LLC.
Midwest Specialized Transportation Inc.
"We are extremely pleased to find a fuel solution with a company that shares our intense dedication to quality and excellence. We look forward to a long and mutually rewarding association," said Kathy Stevens, Management Information Manager, Midwest Specialized Transportation Inc.
"After a thorough analysis of providers of optimization-based decision support software, we concluded that Integrated's technology best fit our needs. We are convinced that this technology will provide us with a competitive edge," said Mr. Gary Denning, President of National Carriers Inc.
"We are excited to find a fuel solution with a company that shares our intense dedication to quality and excellence. We have a defined network of fuel providers and believe by adding an automated fuel optimization to the network, it will provide additional savings," said Jeff Brown, President, National Freight Inc.
"O&S Trucking has been exploring ways to assist in reducing our fuel expenses for some time. We believe that Expert Fuel will help us significantly lower our fueling costs. While Integrated’s fuel solution is the result of some complex algorithms, they use a lot of common sense to how they approach the problem. It's nice to work with a software provider who truly understands trucking operations," said Eric O'Neal, Fuel Logistics/Warehousing Manager for O&S Trucking. "Because the fuel solution is sent via Qualcomm directly to the truck, the process is simple and seamless for our drivers and internal associates."
Ozark Motor Lines Inc.
"We are excited to find a fuel optimization and out-of-route solution with a company that shares our dedication to quality and excellence. We have a defined network of fuel providers and believe adding an automated fuel optimization as well as a real-time out-of-route alert system will provide additional savings and control of our costs," said Tommy Higginbotham, CEO of Ozark Motor Lines Inc.
"We believe Expert Fuel and OOR/ETA Alert will provide our company the capability to better manage fuel costs as well as provide for added security and service to our customers," said Charlie Johnson, a Senior Vice President for Priority Transportation.
Q Carriers Inc.
"Integrated has remarkable decision support software. Netwise is the pricing and profitability engine that has provided us with the needed capabilities to manage and measure yield, margin, and utilization to improve our competitive position. We believe that integrating Netwise into our management process has lead to an improvement in revenue per truck of 5%," said Greg Gorvin President of Q Carriers Inc.
"Expert Fuel's® use of real-time fuel price information matched with our fuel supplier partners will take the guesswork out of where to buy the lowest cost fuel on each dispatch" said Tom Mangan, Controller for RBX Inc.
RWH Trucking Inc.
"You have to stay on the cutting edge to stay in the game today," said Robert Howard, President of RWH. "We have looked at other products in this market and feel that Integrated is by far the best value."
Schneider National Inc.
"After a thorough evaluation of Expert Fuel and competing technologies, we selected Integrated Decision Support software because it will integrate seamlessly with our existing methods and systems. While we have a very efficient fuel network, we expect to further reduce our fuel costs by taking advantage of where to buy the lowest cost fuel on each dispatch," said Max Pietsch, Regional Director of Operations for Schneider National, Inc. "Fuel is one of our biggest expenses and this technology allows us to lower our fuel cost per gallon, reduce out-of-route miles and provide an efficient trip plan for the drivers. We chose Integrated because the technology works, it saves us money on fuel and the support is excellent."
Shelton Trucking Service
"We have been using Integrated's pricing and profitability tool, Netwise, for over a year now and we have been very pleased with the impact of these systems. We expect this additional investment to continue to have very positive results," said John Tomlinson, Executive Vice President of Shelton Trucking Service.
"We save the entire cost of Expert Fuel every single month. I can't think of another software product that saves us so much with so little effort. It almost runs itself," said Marc Stewart, CFO for Shippers.
"We are extremely pleased to solidify a partnership with a company that shares our intense dedication to quality and excellence. We look forward to a long and mutually rewarding association," said Mr. Barry F. Smith, President & CEO, Smith Transport, Inc.
"Smith Transport has been using Expert Fuel for over two years and it has consistently met and exceeded our expectations. Our goal was to improve the variance to DOE pricing by $.03 to $.04 with an 80% compliance. We are currently experiencing 85% compliance levels putting us as low as $.13 under DOE average—giving us a net improvement of $.07. Having Expert Fuel gives you extra leverage in discount negotiations as well," said John Mittermeier, Executive Director for Smith Transport.
Transit Group Inc.
"We believe Netwise and Netwise400 will provide our company the capability to better manage the synergies that exists in and between our transportation affiliates," said James G. Overley, Senior Vice President and Chief Financial Officer for the Transit Group Inc.
"We have worked hard to define a network of fuel providers that compliment our operations and believe that the addition of an automated fuel optimization as well as a real-time out-of-route alert system will provide further savings and help us control our fuel and out-of-route costs," said Ted Rehwald, Vice President and Controller of Trans-Systems, Inc.
"Expert Fuel is not only the best model, it’s the easiest. It’s easy to understand, easy to explain, and easy to manage. Savings are guaranteed independent of marketing or operating plans. We experience savings of 3.5 - 4 cents per gallon on a closed network, and 7 cents per gallon on an open network."
—David Samples, Director of Operations Engineering
U.S. Xpress Enterprises, Inc.
Expert Fuel customer since 1995
West Side Unlimited Corp.
"It was important to select software that would quickly and easily integrate with our existing advanced technology-based systems," said Dale Lavin, Fuel Manager at West Side. "We have been extremely pleased with the results of Expert Fuel and Netwise in our daily operations and are excited about the benefits of OOR/ETA Alert. We expect a swift return on our investment and plan to magnify our results by bundling these tools together for added synergies."
"I personally recommend Expert Fuel and would not want to be responsible for fuel cost without it. We have been using Expert Fuel for three years, and our initial expectation was to see a 2 to 3 cents per gallon improvement. Instead, we achieved 5 cents. The gauge is to compare against a standard such as the DOE average. We had a baseline of 3 to 4 cents better than DOE. Our improvement has been as high as 11 cents variance to DOE and we are currently experiencing 8 cents better than DOE at 77% compliance," said Dale Lavin. "The reporting with Expert Fuel is superior. The compliance reporting feature shows the dollars lost by non compliance, making it easier to counsel a driver on the benefits of compliance."
Witte Bros. Exchange Inc.
"Expert Fuel's use of current fuel price information matched with our fuel supplier partners will take the guesswork out of where to buy the lowest cost fuel on each dispatch," said Brent Witte, President of Witte Bros. Exchange Inc.
Zimmerman Truck Lines
"We see Integrated's optimization software as a competitive differentiator. It's another way to maximize our return on investment in mobile communications and dispatch technology," said Ron Zimmerman, President and CEO of Zimmerman Truck Lines. "These systems will offer us even greater ability to provide on-time, economical, safe, and secure service to our customers."
"We are excited about working with Integrated Decision Support Corporation’s tools. I like Netwise because it allows us to carefully examine the profitability of our network. We look forward to utilizing Netwise to identify where our energies should be directed to have positive impacts on utilization and profitability," said Mr. Dave Clark, CFO for Zumstein Inc.