Falcon Transport Selects TMWSuite As Enterprise Solution
Carrier Expects to Gain Efficiencies through Automation of Business Processes
Beachwood, Ohio – Youngstown, Ohio-based Falcon Transport Co. has chosen TMWSuiteTM from TMW Systems as the comprehensive enterprise management software for its automotive, flatbed and general commodities truckload divisions.
Falcon, which operates a fleet of more than 1,000 vehicles, chose TMWSuite to replace an in-house system. Falcon has won numerous service awards, including five General Motors Supplier of the Year Awards and three Daimler Chrysler Gold awards. After conducting a thorough cost-benefit analysis for building a new system in house versus purchasing an off-the-shelf solution, Falcon concluded that implementing TMWSuite was the best investment for the company.
“We looked at what’s available in the market, and the best alternative for a carrier our size is TMWSuite,” said Joe Fleming, president of Falcon Transport. “We’re very positive about our decision, and our team is convinced that [TMWSuite] was the right way to go.”
With TMWSuite, Falcon expects to gain numerous efficiencies from more fully integrating processes into the operating system, including billing, driver settlement and rating. TMW’s TotalMail module, which enables seamless dispatcher-to-driver communication, will improve EDI transactions and integrate with the carrier’s existing QUALCOMM on-board satellite communications units.
Falcon is also implementing ResultsNow by TMWTM, a web-based, performance-monitoring application that will provide real-time reporting capabilities. Additionally, the carrier is employing The DawgTM business activity monitoring tool to trigger an alert for any delivery exception so that Falcon’s personnel can take immediate corrective action.
“We are gratified to see large trucking companies like Falcon recognize the operational advantage of our system, even over a home-grown platform,” said Tom Weisz, president and CEO of TMW Systems. “Our tools will enable Falcon to more closely track performance, enhance profitability and competitiveness and increase customer satisfaction.”
TMWSuite provides trucking companies and private fleets with an integrated suite of operations management software and services to address the end-to-end transportation process – from order entry through settlement to complete financials. The solution adapts to the customer’s business rules, allowing the organization to improve efficiencies and maximize profits, strengthen customer communication and enhance driver relationships.
About TMW Systems
Founded in 1983, TMW Systems, Inc. is recognized as the premier developer and integrator of enterprise management software designed specifically for the trucking industry. Leveraging the organization’s hands-on expertise in trucking and technology, TMW’s products – including TMWSuiteTM for Windows® and TL2000 AS/400 platform – enable carriers to easily integrate vital real-time data from every facet of their operations into a single system to maximize dispatch efficiency, improve productivity and customer service and enhance profitability. Based in Beachwood, Ohio, TMW currently serves more than 500 customers globally, including in North America, Europe, China and Latin America. For more information, visit http://www.tmwsystems.com or call 800/401-6682.
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Press Release Date
July 19, 2005