Frozen Food Express Industries, Inc. (FFEX) is a publicly owned motor carrier specializing in core offerings of temperature-controlled transport of products and perishable goods including food products, health care supplies and confectionery items.
"TripAlert has given FFE the visibility of our freight network we need to manage 2000 trucks with fewer people." - Nick Cook, CIO
Challenge
Solution
Results
Get drivers home
Improve customer service
Improve driver manager productivity
Reduce off route offenses by drivers
Reduce extra miles
Implement IDSC TripAlert
TripAlert reports drivers going off route as it occurs
TripAlert automatically notifies when a load is in jeopardy and provides a swap solution
TripAlert identifies swap opportunities that get drivers home
Improved driver home time - from 21 days to 12 days, while increasing utilization
"98% on-time service means satisfied customers!" - Nick Cook, CIO
Manage the same number of trucks with fewer people
